Company Policies

ATNY POLICIES:

CLASS CREDITS ONLY, NEVER REFUNDS. NO EXCEPTIONS!

ATNY does not offer financial refunds for any reason. There is no exception to this policy. If you cannot attend a class or workshop, ATNY will offer you a future class/workshop credit if you give us at least 72 hours notice for classes, and 48 hours notice for workshops, in writing. We cannot rely on filling your seat with minimal notice. This policy applies to all purchases, including PayPal and Credit Card purchases.

With your signature, you acknowledge that you have authority to submit payment for services requested. You acknowledge that you are fully aware that ATNY has a strict ‘NO REFUNDS’ policy and that you are not entitled to a refund in whole or part for any reason, at any time, for any service provided. If installment plans or purchases are requested and agreed to by phone, you are still responsible for all total monies owed, regardless of attendance or personal circumstance; in addition, you give ATNY full authority to charge your credit card on file at any point until full monies owed have been paid in full. Should ATNY need to cancel any class or workshop for any reason, you agree to receive a future class or workshop credit only, up to 1 year from date of purchase. You acknowledge that you have read this paragraph in full before submitting payment and agree to all of the above.

INTEGRITY & PROFESSIONALISM

ATNY is a professional school for serious young actors. Many of our students are either currently auditioning or actively in pursuit of representation. As such, we know the bar is high. However, if we find a circumstance where a student interrupts the integrity of the class with behavior issues, we’ll send the young actor to one of our staff members to educate them on professionalism. If this behavior recurs, we reserve the right to excuse the actor from class that day or permanently, without refund, to preserve the integrity of the learning process. If your child has behavioral conditions or other issues, kindly let us know upon registration and before classes begin.

CLASS ENROLLMENT & AVAILABILITY

Though all of our classes are fun and much loved, certain days can sometimes be more popular than others. Whether the reasons are in regard to scheduling, commuting, or a common case of best friends refusing to split up, there have been times where the same class is busier one day than the other. As such, classes may be subject to change in day or time.

FRIENDLY PAYMENT PLANS

We are always happy to help you. We love having you. Registration by PayPal on our website allows all families to ‘Buy Now, Pay Later.‘ You may put down a deposit immediately to reserve the seat, and pay every few weeks. ATNY is also happy to customize your payment plan to best fit your circumstance. We’ll ask you to put down a non-refundable deposit to reserve seating, then charge the credit card on file automatically every 2 weeks with an in kind monetary charge. Registration with payment plans does not alleviate your responsibility to pay in full. All monies will be charged regardless of attendance. Payment options include Credit Card, PayPal, Venmo, Zelle or Cash.

MAKE-UP CLASSES OR WORKSHOPS

Classes/Camps: We know schedules can get difficult and things happen. Make up classes must be completed in same semester as that to which you’ve registered. With ATNY approval, you may carry over 2 missed classes or days only, to the following semester, including summer. ATNY does not prorate or discount classes financially to accommodate previously missed classes.

Workshops: Because there are limited seats in workshops, each workshop, without exception, is a ‘use it or lose it.’ If you give us written notice with at least 48 hours of workshop date, we can attempt to fill your seat, and you may have a workshop credit for a future workshop, and pay the price difference, if applicable.

REPRESENTATION

Many young talented actors come to ATNY to get representation, in hopes of beginning the auditioning process. We work closely with most all reps in the city. However, we simply cannot guarantee representation. We’ll never quit on you, but please know, we cannot guarantee representation. We ask you to not lose your passion and keep your eyes on your goals.