ATNY is known for being parent and actor friendly. We want you to love your experience with us and stay for years to come. However, certain policies must be strictly enforced. Below is an outline of our policies. Should you have a special circumstance, please call us. We’re happy to give you the flexibility you need if we know ahead of registration.
DISCLAIMER: CLASS CREDITS, NEVER REFUNDS
Once you check the disclaimer box in the payment section upon registration, you are authorizing that you have authority to submit payment for services requested. You also acknowledge that you are fully aware that ATNY has a strict ‘no refunds’ policy and that you are not entitled to a refund in whole or part for any reason at any time. If installment plans are agreed to and requested by phone, ATNY is happy to customize your payments. However, you must know that you are responsible for any and all monies owed, in full, regardless of attendance. You will give ATNY the right to charge your credit card on file until full monies have been paid. Finally, you acknowledge that you have read this paragraph and this is the only agreement between you and ATNY. We appreciate your understanding of this mandatory policy.
INTEGRITY & PROFESSIONALISM
ATNY is a professional school for serious young actors. Many of our students are either currently auditioning or actively in pursuit of representation. As such, we know the bar is high. We’re up to it. However, if we find a circumstance where a student interrupts the integrity of the class with behavior issues, we’ll send the young actor to one of our staff members to educate them in regards to professionalism. If this behavior recurs, we reserve the right to excuse the actor from class that day or permanently, without refund, to preserve the integrity of the learning process. If your child has behavioral conditions or other issues, kindly let us know upon registration.
CLASS ENROLLMENT & AVAILABILITY
Though all of our classes are fun and much loved, certain days can sometimes be more popular than others. Whether the reasons are in regard to scheduling, commuting, or a common case of best friends refusing to split up, there have been times where the same class is busier one day than the other, due to the sometimes unpredictable nature of registrations, particularly with classes in the electives program. As such, classes may be subject to change to ensure the most productive learning (and teaching) environment for all our students.
We are always happy to help you. We love having you. ATNY is happy to customize your payment plan to best fit your circumstance. We’ll ask you to put down a non-refundable deposit to reserve seating, then automatically charge the credit card on file every 2 weeks with an in kind monetary charge. Registration with payment plans does not alleviate your responsibility to pay in full. All monies will be charged regardless of attendance.
MAKE-UP CLASSES OR WORKSHOPS
There are a few ways to make up missed days. We want you to get them in too! However, there is an expiration date, unless you’ve had a prior conversation and agreement with ATNY. All make-ups must be had in the same semester. You may use alternative days or double up on classes in the same day to get your make-ups in. We know that kids get sick and things come up. So, we allow you to carry over 2 days of current classes into the following semester if need be. Actors have 1 year to use workshop credits.
Many young talented actors come to ATNY to get an agent or manager, in hopes of beginning the auditioning process. Awesome, but it’s what we do. We work closely with most all reps in the city. However, we simply cannot guarantee representation. That’s out of our hands. We’ll never quit on you, but please know, it’s a business that takes time and sometimes it’s not fair. We ask you to not lose your passion and keep your eyes on your goals.